1. Do I need a special driver's license to drive a trailer?

No, you may drive a trailer using your standard driver's license.

2. What is the minimum age for a driver renting a trailer?

All drivers must be at least 25 years of age.

3. What are acceptable forms of payment?

We prefer that you pay with a major credit card: Cash, American Express, Visa, Disover and MasterCard.

4. How early can I pick up my rental and when does it need to be back?

Normal pick-up times are between 2:00pm and 5:00pm and return times are from 9:00am to 11:00am. Special pick-up and returned times must be cleared with staff.

5. Do I have to buy special insurance?

You must provide insurance for a travel trailer rental.

6. Are pets allowed in the RV?

Yes, however there is a pet fee required upon departure of $25.

7. Is smoking allowed in the RV?

No, absolutely not. All of our units are strictly non-smoking. There is a $1000.00 cleaning and deodorizing fee for coaches that have been smoked in plus full repair fees for any burn or smoke damage.

8. What do I need to do to make sure that I receive a full refund of my deposit?

The unit needs to be returned with as much propane as at departure. The unit also needs to be cleaned, inside and out, holding tanks dumped and returned with the valves open. There must also be no damage to the unit to receive a full deposit refund.

9. What happens if we have to cancel our trip?

Cancellations must to be made in writing or Email. The day of receipt of the cancellation is the date the cancellation fee is calculated as follows:
Cancellation more than 30 days prior to rental date: Full refund
Cancellation 15 days prior to rental date 25% of rental price will not be refunded. Cancellation 7 days prior to rental date:50% of rental price will not be refunded Cancellation 48 hours prior to rental date:100% of rental price will not be refunded
There is no fee to reschedule your vacation barring availability of same class RV for those dates.

10. What if we decide to return from our trip early?

Unfortunately policy dictates there are no credits for early returns.

11. Are motorhomes difficult to drive, slow to accelerate, or slow to brake?

If you’ve never driven a motorhome your first time may be difficult. Our staff will be glad to go on a test drive with you to make sure you feel comfortable before leaving on your trip.

12. What if a motorhome has a mechanical malfunction while I'm renting it?

If anything does happen to you on your trip you can contact the staff 24 hours a day. Or you can take it in to a repair center and hold on to your receipt for reimbursement.

13. Are trailers complicated to hook up to campsite facilities?

No, our rental center staff will go over all the necessary steps to properly hook up the rental unit.

14. How much do campsites cost?

Rates will vary depending on time of year, facilities, location, and availability. Prices can range for full hookups from $10 to $50 a night and services will vary. Many offer shuttle services, etc., to assist in your camping needs.

15. Do campsites require reservations?

In many cases you can just pull in. However if you know where you are going in advance, it is advisable to call ahead. Also, depending on season, availability will vary.